Refund policy

Last updated: July 30, 2026

For digital products, our policy stipulates that no refunds will be issued unless there is a verifiable defect in the original product. You have up to 48 hours after purchase to submit a claim for a refund or, if you prefer, a repaired version of the product. For physical products, we have a 30-day return policy; this means you have 30 days from the time you receive the item to request a return. This is subject to the return policies of the specific vendor or business listed on our website; their rules regarding the return process take precedence and supersede the website's general return policy.

The item must be in the same condition as when you received it, unused, with tags attached, and in its original packaging, in order for the return to be accepted. You will also need the receipt or proof of purchase.

To initiate a return, you can contact us at GRDeveloperUy@gmail.com or directly with the business that originally supplied the item. Please note that returns must be sent to the following address: [Address of the business or branch where the product was purchased]. Items will not be accepted for return without prior authorization.

For any inquiries regarding returns, you can contact us at GRDeveloperUy@gmail.com or reach out directly to the business that originally supplied the item in question.

Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective or damaged, or if you receive the wrong item, so that we can evaluate the issue and resolve it.

Exceptions / Non-returnable items

Certain types of items cannot be returned, such as digital products, perishable goods (like food, flowers, or plants), custom-made products (such as special orders or personalized items), and personal care items (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific item, please contact us.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling-off period: Not with standing the above, if the merchandise is shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As with the previous case, the item must be in the same condition in which you received it: unused, with tags attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card issuer to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at GRDeveloperUy@gmail.com.